People Advisory Services (HR Consulting)- Manager/ Senior Manager, EY, UAE/ KSA

As the world continues to be impacted by globalization, demographics, technology, innovation and regulation, organizations are under pressure to adapt quickly and build agile people cultures that respond to these disruptive forces. EY People Advisory Services believes a better working world is helping our clients harness their People Agenda – the right people, with the right capabilities, in the right place, for the right cost, doing the right things.

We work globally and collaborate to bring you professional teams to address complex issues relating to organization transformation, end-to-end employee lifecycles, effective talent deployment and mobility, gaining value from evolving and virtual workforces, and the changing role of HR in support of business strategy. Our EY professionals ask better questions and work with clients to create holistic, innovative answers that deliver quality results.

The better the question. The better the answer. The better the world works.

The opportunity

To manage change effectively, businesses must establish people and organizational strategies that allow them to respond flexibly to market forces. As a people and organizational change advisor, you will work with clients providing change management support with large scale Business Transformation. We require people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our global PAS and wider EY service lines to maximize our global knowledge and experience in supporting our client’s people-related business challenges.

Your key responsibilities

•Responsible for directing, designing and implementing major change programs across MENA related to large scale business/ IT transformations

•Direct development of change management strategies and business cases with measurable objectives

•Work in diverse project teams, together with colleagues from different service lines to address client’s most complex issues and deliver change management and communication solutions as part of large business transformation projects

•Proactively manage senior client stakeholders, including delivering difficult messages and managing performance issues, up to Senior Management

•Create value for the client by demonstrating thought leadership, bringing new insights and delivering service excellence

In this key role, you will also demonstrate the ability to identify new business and developed existing engagements and contribute to business development and client pursuit efforts by preparing proposals and delivering presentations to potential clients

Skills and attributes for success

•Be professional, quickly establishing personal credibility and demonstrating expertise

•Have strong personal impact and resilience, and be able to influence and persuade clients and stakeholders to gain support for major changes and key decisions

•Take a practical approach to solving issues and gaining client agreement

•Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions.

•Be skilled in facilitating and encouraging collaboration amongst team members, and capable of motivating teams to maximise performance

•Be confident and effective in recognising and managing potential issues during client assignments

To qualify for the role you must have

•A Bachelor’s degree in a relevant field (Business Administration / Social Sciences or Economic Background)

•About 5-10 years’ work experience as change leader with proven track record of delivering large complex change management/ culture transformation projects

•Specifically as a Senior Manager, you should be a subject matter expert for the people aspects of change whether this be operational transformation, cultural change or technology driven change

•Strong interpersonal and communication skills (Both Arabic and English written and verbal communication preferred)

•A proven track record of proactively managing client stakeholders, including providing constructive challenge, influencing decisions, providing robust advice, delivering difficult messages and managing performance issues, at your commensurate level

Ideally, you’ll also have

•Work experience within a professional services firm, global consultancy firm and/or large private and/or public sector organisations

•Sector specialisation: strong insight into Government and Public Sector, Energy, Technology & Communications is desirable.

•Post graduate degrees and professional qualifications are also highly desirable but not critical e.g. MBA, CIPD, ACCA, CIMA, CTA

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